Practice Info

Office Policies

If you are more than 15 minutes late to your scheduled visit and have not notified the front office, you may have to reschedule your appointment. We strive to stay on schedule with our patients, and we appreciate your cooperation with this matter.
Failing to contact the office at least 24 hours prior to your appointment time will result in a $40 fee.
We will not refill prescriptions for patients who have not been seen by a physician within the last 12 months. All prescription refill requests will be sent to the pharmacy within 24 hours Monday – Thursday and by Monday for Friday requests.
Appointments scheduled with our cosmetic technicians will not be scheduled if your dermatologist has not seen you within the last 12 months.

Financial & Insurance

It is your responsibility as the patient to be aware of all aspects of your health care plan, including co-pay amounts, covered services, deductible amounts, etc. If you have any questions regarding your health insurance plan please contact your Health Insurance Carrier directly.

► If your current health insurance plan is one in which we participate, applicable deductibles, co-payments, percentages, and non-covered services will be collected at the time of service.

► Please bring your most current insurance card to the office.

► Not all health care policies require authorizations. It is your responsibility to call your primary physician or insurance company regarding the need for an authorization form. Should prior authorization be necessary and a form not provided at the time of the visit, all services provided will be the patient responsibility.

► Otherwise, payment in full is required for ALL services at the time they are rendered.
All COSMETIC PROCEDURES require a 50% deposit, with the balance due at time of service. (Separate Financial Agreement for Cosmetic Procedures is used by our office and will be reviewed when cosmetic procedure is decided upon by the patient.)

► We accept payment in the form of VISA, MasterCard, American Express, cash, or personal check.

► There is a $35.00 charge for insufficient checks.

If at any time you are concerned about the cost of a procedure proposed by your physician, someone in the financial office will be more than happy to discuss the cost with you prior to having the procedure performed.

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